Introduction
This privacy policy describes how CartClick ("we", "us", or "our") collects, uses, and protects information when you visit the CartClick Help Center at cartclick.online. This site is an informational resource only — it does not process payments, sell products, or handle e-commerce transactions. Our online store at cartclick.co has its own separate privacy policy governing purchases and account data.
Information We Collect
Because this is an informational help center, the data we collect is limited:
- Analytics data: We use analytics tools to understand how visitors use the Help Center. This may include your IP address, browser type, operating system, referring URL, pages visited, and time spent on pages.
- Cookies: We use cookies and similar technologies to improve your browsing experience and gather aggregate usage statistics. See the Cookies section below for details.
- Contact information: If you reach out to us via the email address or phone number listed on this site, we will collect the information you provide in that communication (such as your name and email address) to respond to your inquiry.
We do not collect payment information, create user accounts, or require registration on this site.
How We Use Your Information
We use the information described above for the following purposes:
- To monitor and analyze traffic patterns so we can improve Help Center content and usability
- To respond to inquiries you send us via email or phone
- To detect and prevent technical issues or abuse
- To comply with legal obligations
Cookies
Cookies are small text files stored on your device when you visit a website. This site may use:
- Essential cookies: Required for basic site functionality such as page navigation.
- Analytics cookies: Help us understand how visitors interact with the Help Center by collecting anonymous usage data.
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect your browsing experience. Refer to your browser's help documentation for instructions.
Third-Party Services
We may use third-party analytics providers (such as Google Analytics or Cloudflare Web Analytics) to collect and process usage data on our behalf. These services may set their own cookies and collect information in accordance with their own privacy policies. We do not sell or share your personal information with third parties for their own marketing purposes.
Data Retention
Analytics data is retained in aggregate form for as long as it is useful for improving the Help Center. If you contact us directly, we retain your communication for as long as necessary to resolve your inquiry and for our internal records, unless a longer retention period is required by law.
Data Security
We take reasonable measures to protect the information collected through this site from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
This site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take steps to remove it.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Object to or restrict the processing of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at info@cartclick.co.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information.
Contact Us
If you have questions about this privacy policy or our data practices, you can reach us at:
- Email: info@cartclick.co
- Phone: (866) 322-3120
- Mail: CartClick, 30 N Gould St, Ste R, Sheridan, WY 82801